I scratched my car, what should I do?

As soon as you noticed any damage to the car, you should report this to our team for assessment.

1. Take a photo of the scratch or damage with an Australian coin or note for scale.
2. Email the photo to [e-mail] 
3. We will do a quick assessment and advise you to either:
   1. Lodge a claim with our insurer or;
   2. Bring in the vehicle to our nearest sites for a quote.

If another party was involved, you will need to collect their contact details and driver's licence to lodge the claim. (Read more: I had an accident, what should I do?)

The at-fault party is determined by our insurer and/or the third party's insurer.