Carbar's GPS unit (telematics device) is plugged into your subscription car's OBD-II (On-board Diagnostics) port.
It usually located under the dashboard on the driver's side. If it is connected correctly then a small red light will be illuminated.
If it has been removed or disconnected, please try to re-connect it back into the port. If you encounter any issues with the unit, please contact us immediately at firstname.lastname@example.org.