Forgot my password
You can simply reset it by clicking on the "Forgot my password" link on the sign-in page or here.
Forgot my username (email)
Try searching in your inbox for a signup, verification, billing email from us. This may help you confirm the username (email). Failing that, you can email us and we will try to assist you from there.
I didn't receive my verification email
Please try checking your spam or junk folder, sometimes it can end up in there. If it's not there, check that you have used the correct email to sign up.
If you still did not receive it after 24 hours, please email us and we will try to assist you.
I am getting an error message when I try to log in
Please email or start a live chat with us with a screenshot of the error message and what you were trying to do when the error occurred. We will investigate further and get you set up in no time.