How can we help? How can we help?

Breakdowns and Accidents

If you require medical attention during a breakdown or accident, call 000 now. For 24-hour Roadside Assistance and 24-hour Accident Management and Claims, call 1300 227 365.

I had an accident, what should I do?
If anyone was injured in the accident, please call emergency services on...
I scratched my car, what should I do?
As soon as you noticed any damage to the car, you should report this to ...
I've submitted an insurance claim, what's next?
Once you have submitted your claim, our team will need to assess the dam...
What is covered for Roadside Assistance?
Carbar subscribers are covered for 24 hours, Australia-wide roadside ass...
What does Carbar insurance cover?
Your weekly subscription price includes comprehensive insurance cover. T...
What should I do if the driver of the other car refuses to give me their details?
Where it is safe to do so, try to note the car's licence plate, make and...
Do you cover Green Slip / CTP (Comprehensive Third Party) Insurance?
Our subscription prices include comprehensive insurance and registration...